Question: We don’t use our basement bathroom very often however it
has a bad odor. What can we do?                                                Answer: Plumbing systems are designed with a trap attached to the
fixtures. The traps form a water seal to prevent odors from entering the
house. If the fixtures are not used very often the water evaporates
therefore breaking the seal and allowing the odors into the house. Therefore in order to prevent this problem, simply pour a bucket of water into each fixture such as the toilet, sink, shower, etc.

Question: When my water bills seemed to be higher than usual I
checked all my faucets for leaks and did not find any. Is there anything
else that could be leaking that I am missing?                                  Answer: Your toilets are usually a good place to start. Check the water
level to ensure that water is not overflowing the tank by way of the
overflow pipe (the pipe in the middle of the tank) If water is running into
the overflow, adjust the fill valve to stop the flow approximately 1 inch
below the top of the overflow tube or to the water level mark stamped on the side of the tank. Second, put a few drops of food coloring in the tank to test the flush valve mechanism. If the water in the bowl changes color
within 15 minutes this is an indication that water is leaking into the toilet
bowl and that the ball or flapper needs to be replaced.